Arnoff Moving & Storage Review by Paul
Contacted Arnoff regarding a future move out of NY. Quick response from David Osterhoudt was very helpful in determining what I would need and Arnoff would need to do prior to our move. We will be definitely utilizing Arnoff when it comes time for the move.
Arnoff Moving & Storage Review by Mona S.
The office contacts, Brian and Lisa, were both very helpful, responsive and polite. Our moving experience, however, was less than satisfactory. My daughter needed her belongings moved out of her campus housing this Spring without her being present due to Covid. And she needed to have her belongings moved into her new housing in August, again without her being present as she was in quarantine. The movers left a few of her items in her room when packing, threw some of the breakable items into boxes without wrapping, ruined a few pictures that were on the wall and put clothing into a box with an open jar of garlic. All of her clothing smelled when unpacked. The boxes were not labeled so when unpacking she did not know what items where in each box without unpacking. I was very disappointed with the service. While I chose the minimal insurance coverage for damage, and I accept that. I still think they should refund some of the money for the items that were never packed in the first place (cushion on her chair, mirror). They were supposed to send me a claim form and I have never received one.
Arnoff Moving & Storage Review by Ilene S.
Arnoff Moving, specialty moving, relocated an oversized rural residential item within the time frame necessary. We worked with Dante DeSantis from Arnoff who sent an experienced team including Tyrone D from GM Rigging, Mike G, Robert S Sr, David D and Charles A. Watching the leadership, organization, patience, care and grit practiced by the team was impressive. Masks were worn and social distancing practiced. We would recommend contacting Arnoff with the understanding that movers in general are providing an essential service and much in demand. Thanks to all.
Arnoff Moving & Storage Review by Rachel B.
I am appalled at the amount and extent of destruction that Arnoff Moving and Storage, ostensibly a professional moving company, managed to do to my belongings. I never dreamed that a company who's business it is to handle furniture would be capable of taking my dining room set, which has been in my family for generations, and shear off legs, actually break off pieces, and then expect that $90.00 would be adequate compensation for their carelessness and ineptitude. It was my mistake not to buy additional insurance, but foolishly, I thought that a moving company that had been in the business for so long would actually be able to move me from Malta to Saratoga Springs without doing too much damage. I was so very wrong. Arnoff not only broke the table and the chairs, but also light fixtures and ceramic pieces. According to their contract, they only needed to reimburse me for this damage as if my precious household items were cargo at 60 cents a pound. Do not under any circumstances use Arnoff if you value anything you own.
Arnoff Moving & Storage Review by Carol M.
My move with Arnoff was flawless. The moving team was wonderful...arrived on time, were respectful of my things, careful, efficient, patient, upbeat and so helpful on both ends of the move. I could not have been happier nor more grateful that the move went so well. I would use them again and highly recommend. The Office staff was so great as well. Impeccable follow through and follow up. Greatly appreciated.
Arnoff Moving & Storage Review by Emily D.
Leo, Jose & Pablo are awesome. I highly recommend them. They arrived on time. They were very friendly and efficient It was an extremely hot day with a heat warning and it didn't stop them. They made sure I was happy and everything was done right. They really are the best. Thank you for making my move go so smoothly.
Arnoff Moving & Storage Review by Roger D.
Completely professional every step of the way. We had many delays with our closing and we totally underestimated our needs, but the Arnoff folks (Brian and Denise) couldn't have been more accommodating. The guys doing the moving were really respectful of our stuff and home and worked their tails off. Jose led the process like a pro. Hopefully never loving again but if I do these guys get the first call.
Arnoff Moving & Storage Review by Mark V.
Our movers were punctual and very respectful throughout the entire evolution. Reggie was the team leader and driver and he assured that our items were packed and stored appropriately. I would highly recommend this team to anyone.
Arnoff Moving & Storage Review by Kate
Just wanted to let you know Mike, Andre, and William were the Best! They were efficient, extremely courteous, and careful with our stuff! They worked on the 3 hottest days and got it all done! We’d certainly recommend them and your company in the future!
Arnoff Moving & Storage Review by John A.
Just completed a move from Yorktown Heights, NY to Drums, Pa and I would give it a 10 star rating if I could. I am an experienced mover and it takes a lot to impress me but impress me they did. From speaking with Brian who worked with me on the estimate to the very friendly Sarah who set up my schedule and cheerfully answered any questions that I had to the men on the truck. WOW. You can't get better than these guys. Jose, Pablo and Leo are very professional in every way, they were extremely patient and cheerfully completed the move with no issues. All of the furniture was well padded and carefully placed in the truck. And the team was on time for both pick up and delivery. I would definitely recommend Arnoff to anyone and everyone who is planning a move!
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Poughkeepsie Arnoff Moving & Storage
- 1282 Dutchess Turnpike, Poughkeepsie, NY 12603
- (888) 430-9542
