Arnoff Moving & Storage Review by Hank P.
We had an excellent experience with Arnoff and would recommend them highly. Our three-man crew (Tim, Bob, and Pete) were hard-working, good-natured, and professional. We had three different destinations so it was a little confusing, but they made it happen in all good spirit. Thank you, Arnoff!
Great job, Arnoff!
professional, careful, efficient, courteous, experienced
Would move with them again
Great Move from NY to PA
Excellent
The moving crew were courteous, professional and worked hard to meet our needs.
Albany office, movers from Poughkeepsie
Ran out of room above. They refused to take apart my corner table and broke the pegs when they moved it into new house. Then, argued with us over the damage! And, they bad-mouthed us in the truck!! Very unprofessional and not reflective of the sales/customer service end of your business. Note: The two Mike's were rude. There was a hispanic mover and a black mover (his first day) and they were both courteous. I had boxes labeled "S" for storage and "H" for house. They mixed a few up. Not a big deal. The foreman Mike argued with me over where I wanted my bed set up. He said it would hit the ceiling fan. (It didn't.) Foreman Mike made me sign a form about particle board (which was NOT in my sales packet). They didn't put my desk back together satisfactorily and said, "It's particle board, we're not responsible." They basically only cared about finishing and getting home--regardless of the condition of my things. I called Deb Barinka (customer service) immediately after move and told her my dissatisfaction. I feel at a minimum, I should be afforded a discount (none was offered when I called). I also feel that you should rethink using the Poughkeepsie movers for the Albany office as it's a bad reflection on the company. Note: I also took several car loads of items to my house (after the initial estimate) AND rented a Penske truck to bring my patio furniture and other loose items. So, they didn't even have to load everything they were supposed to have to load. Oh yeah, and they ope
Easy Move
Thank you Arnoff for making moving an easy experience and moving our belongings with care!
A flawless relocation
The loading, move and unloading was everything I hoped for. Punctual, courteous service. No damages.
Amazing Service!!!!
Phillip DeSantis gave us a clear understanding of what we were to expect and was quick to present us with an estimate. He answered all of our concerns and was responsive to last minute adjustments that we made. We were overly impressed by the customer service, the courtesy, the competency, and the efficiency of Denise Peterson. It was a very stressful time and she dealt with our move and changes in an empathetic manner, which took some pressure off of us. We were equally impressed with Robert and his crew {sorry I don’t recall their names}. They were amazingly efficient. We have never seen anyone work so hard. Each and every one is a true asset to Arnoff
Satisfied
I enjoyed working with Mike and his crew. They were Pros in both ends of the move. Everything arrived in good order.
Chaos controlled
Generally good, but while the packers were fast , they leave much to be desired. I found a broken rubber band wrapped and packed by itself in a box of office supplies. I don't think a comment is necessary.As to the rest of the move managed by the driver - excellent.
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Poughkeepsie Arnoff Moving & Storage
- 1282 Dutchess Turnpike, Poughkeepsie, NY 12603
- (888) 430-9542
